FAQs

How do I register an account with Just Cling?

Launch Just Cling and click on ‘Continue with Facebook’. We will guide you through a step by step process. It’s really easy and fast!

Is Just Cling free?

Connect, free and flawless chatting, that’s our tagline and we mean it. Globally it is free.

Can I use Cing outside of India?

Absolutely. You can carry this app anywhere in the world and can connect to people provided you have internet connection.

How do I invite more friends to use Just Cling?

You need to go to Profile and then we have provided an option ‘Share’. Through ‘Share’ you can invite friends via SMS, email, Facebook and twitter.

Does Just Cling require mobile data?

You need an internet connection to look for nearby users and to chat with your matches. It could either be Wi-Fi or mobile data.

Can I use Just Cling via Laptop/Desktop?

No. Currently, you cannot.

Does Just Cling app work in Landscape mode?

No. Just Cling does not currently support landscape mode on both mobile phones and tablets.

Does it have an iOS app?

Currently no. But will have soon.

Can I run Just Cling on multiple devices at once?

Yes, you can run Just Cling on multiple devices at once.

Can I share files/Videos/Photos through chat?

Image sharing is provided via camera or gallery. Multiple selection of images is supported.

Can I unmatch users?

Yes, option to unmatch users is provided when you open the chat of particular user.

My messages are not going through

This may be temporary so we would suggest trying again at a later time. Just make sure you have a strong internet connection.

One of my Matches disappeared

It sounds like that person either unmatched you or deleted their account. Try logging out and logging back in. Tap the Profile icon, select “Settings’ , scroll down and hit ‘Sign Out’, then log back in.

I can’t login.

This may be temporary so we would suggest trying again at a later time. Just make sure you have a strong internet connection. If the issue persists, try reinstalling the app. To reinstall, just delete/uninstall the app from your phone and download Just Cling again. As long as you don’t delete your account, this won’t delete your matches.

I lost all my Matches!

This may be temporary so we would suggest trying again at a later time. If the issue persists, try logging out and logging back in. Tap the Profile icon, select “Settings’ , scroll down and hit ‘Sign Out’. As long as you haven’t accidentally deleted your account you should be fine! Note: If only one or two of your Matches disappeared, they either unmatched you or deleted their account.

Will I lose my Matches when I delete the app?

As long as you don’t delete your account, deleting the app won’t delete any of your matches.

What is the minimum age requirement?

As of July 14, 2017, the minimum age requirement for Just Cling is 18 years old. If you’re under 18 years old and have an account, it will not be deleted, but it will be disabled. You will be able to log back into Just Cling when you meet our age requirement.

The app keeps crashing

This may be temporary so I would suggest trying again at a later time. In the meantime, make sure you have the latest version of Just Cling and that your phone’s operating system is up-to-date, then try force quitting the app. If the issue persists, try reinstalling the app. To reinstall, just delete the app from your phone and download Just Cling again. As long as you don't delete your account, this won't delete your matches.

Still have questions?

Please contact us by email at contactus@justcling.com